These terms and conditions govern the service agreement between Upflare (ABN 32 721 122 951, "we", "us", "Upflare") and you, the client ("you", "the client"). By engaging Upflare's services — whether verbally, via email, or by making a payment — you agree to these terms.
These terms are governed by the laws of Western Australia, Australia. Nothing in these terms affects your rights under the Australian Consumer Law (ACL).
Your $349/month subscription includes the following:
Any services not listed above are not included in the standard subscription and may be quoted separately.
The monthly fee is $349 AUD per month, payable at the start of each billing period.
If payment is not received within 7 days of the due date, we reserve the right to suspend services until payment is received. We will always contact you before taking this step.
We reserve the right to adjust pricing with a minimum of 30 days written notice. You may cancel before the new pricing takes effect without penalty.
There is no lock-in contract. You can cancel at any time by giving us 30 days written notice via email to hello@upflare.com.au.
Your service will continue until the end of the current billing period following your notice. No partial refunds are issued for unused days within a billing period.
We may cancel your subscription if you are in persistent breach of these terms, with 14 days notice where possible.
To deliver your website within the agreed 5-day timeframe, we need the following from you promptly after sign-up:
If we do not receive the required information within 14 days of sign-up, the 5-day delivery guarantee no longer applies. We will still build and deliver your website as soon as the information is provided.
Upflare retains ownership of all proprietary tools, templates, systems, and processes used to build and manage your website — including the review automation and missed call systems. These are not transferred to you upon cancellation.
Subject to the ownership conditions in Section 4, the website copy, design, and structure built specifically for your business may be retained by you as described.
You warrant that any content you provide to us (logos, photos, text) does not infringe the intellectual property rights of any third party.
We build and maintain your website with local SEO best practices and update it monthly. However, we cannot guarantee specific Google rankings or positions. Search engine rankings are determined by Google's algorithm, which is outside our control and changes frequently.
What we do guarantee is that we will consistently apply SEO best practices to give your website the best possible chance of ranking well for your trade and service area.
We want you to feel secure. Here is how website ownership works:
Paid 5 or more months? The website is yours to keep, free of charge, if you cancel. We will transfer the files to you or your new provider within 7 business days of your request.
Paid fewer than 5 months? You can purchase the website outright for $250 × the number of months remaining to reach 5. For example, if you cancel after 2 months, the buyout price is $250 × 3 = $750.
If you choose not to purchase the website and have paid fewer than 5 months, the website remains the property of Upflare and will be taken offline within 30 days of cancellation.
In all cases, any content you provided — text, photos, logos — remains yours and will be returned to you upon request.
To the maximum extent permitted by Australian law, Upflare's total liability to you for any claim arising from or related to these terms or our services is limited to the total fees paid by you in the 1 month preceding the claim.
We are not liable for any indirect, incidental, or consequential loss, including loss of revenue or business opportunity, arising from the use of our services or any interruption to those services.
Nothing in this section excludes any rights you have under the Australian Consumer Law that cannot be excluded by contract.
Upflare collects and handles personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles.
We collect only the information necessary to provide our services. We do not sell or share your personal information with third parties, except where required to deliver the service (e.g. hosting providers) or by law.
You may request access to, or correction of, your personal information at any time by contacting us at hello@upflare.com.au.
We may update these terms from time to time. We will notify you of any material changes by email at least 14 days before they take effect. If you do not agree with the updated terms, you may cancel your subscription before the changes take effect.
Continued use of our services after the effective date constitutes acceptance of the updated terms.
If you have any questions about these terms, please contact us: